My first collection is ready
I hope you find something nice!
Shipping, Payments, Returns details below...
Shipping Methods And Payments
Orders are shipped by Royal Mail First Class or Royal Mail First Class ‘Signed For’.
You can also use Tracked 24 and Tracked 48.
After your order is packed ( 1-2 days) and handed to Royal Mail, it should then arrive for you within two days.
Normal estimate three days in total.
Order Timing
If you place your order after 3 PM, it will be packed and shipped the next day (hence why it may be 1-2 days to pack/hand over to Royal Mail).
Local Delivery
If you live in the Morecambe or Lancaster area, we offer free delivery directly to your home! This option will show up in your shopping cart based on your postcode when you order.
Phone 01524 938725 if you to discuss local delivery.
To make your purchase you can...
All payments are processed securely via end-to-end encryption, full PCI compliance and advanced fraud protection from our provider.
Your payment details are not stored by us—they are handled entirely on the payment platforms secure servers.
Please DO phone 01524 938725 if you have any questions before you go ahead with your purchase or after ordering.
We'll be happy to help!
Returns and Refunds
We want you to LOVE what you buy :)
That said if something goes wrong our returns process is easy and hassle-free, so you can shop with peace of mind.
Therefore... If you change your mind about your purchase, most items can be returned within 14 days of delivery.
It must be unused and in original condition.
NOTE: Custom-made or personalised ceramics are non-returnable unless faulty or not as described.
If your order arrives damaged, faulty, or not as expected, contact us within 14 days. We’ll arrange a replacement, repair, or refund in line with your statutory rights.
Read our full returns and refunds process below...